StencilMind Refund Policy
Last updated: October 26, 2026
1. Merchant of Record
All StencilMind purchases are sold by Dodo Payments, our online reseller and Merchant of Record. Refunds are handled under the Dodo Payments Buyer Terms, which apply to every StencilMind purchase, together with this policy.
2. Stencils Are Consumed When Generated
Each stencil uses paid processing the moment it runs. Refund requests are reviewed with usage in mind, and requests for billing periods or packs where stencils have already been generated may be declined or partially refunded.
3. Abuse
Refunds are not issued where there is evidence of refund abuse, such as repeated sign-up and refund cycles.
4. Cancellation
You can cancel your subscription at any time. Billing stops and you keep access until the end of the period you have already paid for.
5. Your Legal Rights
Nothing in this policy limits rights you have under the law where you live.
6. How to Request a Refund
Email support@stencilmind.com with your account email and the reason for your request. We review every request with you directly. You can also contact Dodo Payments, our Merchant of Record, through the link in your receipt email.
7. Contact Us
DualSpoke, a DBA of DualScript LLC1621 Central Ave
Cheyenne, WY 82001
Email: support@stencilmind.com